SHIPPING & RETURNS
SHIPPING POLICY
Processing Time
All items are handmade with care. Orders are typically processed and shipped within 3–5 business days. Custom pieces may require additional time — you’ll be notified if that applies to your order.
Domestic Shipping (Israel)
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Standard shipping: 14 business days (extra cost applies)..
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Express shipping: 4–7 business days (extra cost applies).
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Free standard shipping on orders over [X amount].
International Shipping
We ship worldwide! Delivery times vary depending on destination:
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Europe: 14-30 business days
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Rest of world: 22–34 business days
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Customs, duties, and taxes are the responsibility of the buyer. Please check your local regulations before placing an order.
Tracking
Once your order ships, you’ll receive a tracking number via email.
Lost or Delayed Packages
We are not responsible for delays caused by the carrier or customs. If your package seems lost, please contact us — we’ll do our best to help.
RETURN & INQUIRY POLICY
Inquiry Policy
If you experience any issue with your order, you are welcome to contact us within 7 days of receiving your package. Every inquiry will be taken seriously and handled with the utmost care and attention.
Return Policy
Due to the delicate and personal nature of our products, we do not accept returns or exchanges. We believe in transparency, integrity, and a deep alignment between each item and the soul it is meant to reach.